Heirloom jewelry redesign

Pricing begins at $1,500
with a $75 fee for stone
removal and evaluation

Best For

Our heirloom jewelry redesign services are best for:

  • Clients in possession of heirloom precious and semi-precious gemstones (diamonds, sapphires and rubies; amethyst, aquamarine, citrine, garnet and more) who are interested in having them reset into a new piece

  • Clients seeking a fully custom, one of a kind piece using their existing stones

  • Clients drawn to Shelter’s overall aesthetic and comfortable giving our designers the creative reins

Please note: we do not work with the following customer provided stones: emerald, opal, tanzanite, pearl and other fragile stones. 

Heirloom jewelry redesigns are our bread + butter, and we love working with clients to recreate their previously well-loved jewelry into something new and special. By re-working your old pieces, we can maintain the sentimental value that inherently lies in stones + metal, and produce something that will become a favorite piece for years to come.

You can view some before and after projects here, and learn more about resetting old jewelry here. Our pricing begins at $1,500 – our average project costs $2,000 without additional stones, and $3,000-$5,000 with additional stones added in.

The Process

Introductory Meeting & Stone Assessment

We meet virtually or in person to kick off your project to get an overall vision of the piece you’d like to create. We cover metal and stone preferences, budget, and unique features and do a preliminary assessment of your existing heirloom pieces to ensure the materials are in usable condition and are compatible with the style of the new piece you’re looking to create.

Stone Take-In

We remove your stones from any existing settings, clean them, evaluate them, and provide a full take-in report delivered 48 hours of stone drop-off. This report is not an official appraisal but rather a snapshot of the pieces you have, evaluating their compatibility for a redesign. There is a nonrefundable $75 fee for stone take-in.

Please note: at this time, we do not work with customer-provided pearls, opals, emeralds, turquoise, or tanzanite. Other stones will be handled on a case by case basis. 


Our team creates three initial designs for you to review, featuring the stones you provide along with any additional stones you’d like to add. We include setting pricing, measurements, and design descriptions. The designs are prepared digitally, and we make them as realistic as possible to give you a full picture of the finished piece. We include two revisions to the initial designs in the base fee; additional changes will incur a $75 fee per revision.

Wax Printing

Once you choose a design, we print a wax model for you to try on. We can have this available in our store or sent directly to you. The wax model is an exact representation of the piece and gives you a sense of scale and fit.


Your vision becomes a reality! We cast your piece from the wax model and work with our trusted stone setters to make sure your piece is finished to perfection.

Schedule an Appointment

Please note: Our heirloom redesign projects will be on hold until February 2023 while our shop owner + lead designer is out on maternity leave. If you are interested in being notified when appointments are back up, you can fill out this form and we’ll be in touch! 

Hear From Our Custom Customers

“Mallory and her team provided an exceptional experience in making a custom engagement ring that was based on my partner’s mother’s. They were patient and provided a great deal of detail in the process and the design. They were there for every step, but they never pushed an opinion or agenda. Instead, they educated us and happily answered any questions (I had many). They were simply laser focused on making sure we got what we were looking for”
Joseph Z.Custom Design Client
“The custom design process was super smooth and the Shelter team stuck with me patiently as I made adjustments and design revisions throughout the process. My fiancé was thrilled with the result and I am super happy with the entire process and service.”
Eric S.Custom Design Client
“Mallory and The Shelter Team worked closely with us to make sure that my engagement ring setting was exactly what I had always wanted and they took such care in delicately handling the heirloom piece and making it shine!”
Kelly K.Heirloom Redesign Client